Shipping Methods
Expressions Emporium offers UPS Ground Shipping or USPS Priority Mail for delivery within the continental U.S.  Ship Fees listed in our Shipping Table are for continental US locations only.  Fedex is our secondary shipper should UPS encounter any strike problems.

International customers must contact us before placing an order for shipping fees to their specific location.  Shipping to international addresses is via USPS Priority International/Insured only.  We do not offer any other international delivery options at this time.  Delivery to international addresses is 6-10 business days.  Note:  Customs now requires a phone number on every package and we cannot ship without one. 

In-stock items ship within 2 days of order receipt during our normal business days/hours which are:  Monday thru Friday only, between 9:30 and 3:00 pm.  We are closed on Sat/Sun and all US Holidays.  Orders coming in on the days we are closed are processed the next business day.  Gift Basket orders require one to two business days to process before shipping.

Note: Perishable gifts may have restrictions on shipping method. (Please refer to individual product pages for details. We do not ship chocolate items during warm weather month April 15th thru October 15th)  Gourmet Food Baskets are for continental US delivery only ... we do NOT ship gourmet food baskets internationally or outside the continental 48 states. 

Expressions Emporium uses UPS and USPS Priority as its main carriers, and Fedex as its secondary carrier for shipping. All items are shipped from one of two warehouse locations:  FOB Carmel, IN 46032 or 46360. Continental US Location Orders are shipped UPS Ground, or USPS Priority Mail (Fedex is our secondary shipper in case of UPS strike) unless otherwise prearranged by phone. Note: Expressions Emporium cannot personally guarantee delivery performance of any carrier. We are not responsible for carrier shipping delays. Shipping and Handling costs and times are:

Shipping Fees: (are based on Merchandise Amount)
(Note: Due to the sudden spikes in fuel costs, the new UPS, Fedex & Postal shipping charges include their mandatory special fuel surcharge which have unfortunately forced us to increase our shipping prices.)

$ 1.00 - $24.99 = $ 7.95
$ 25.00 - $44.99 = $ 8.95
$ 45.00 - $74.99 = $ 10.95
$ 75.00 - $ 99.99 = $ 12.95
$100.00 - $149.99 = $ 15.95
$150.00 - $249.99 = $ 18.95
$250.00 - $350.00 = $20.95
Over $350.00 - Call for Special Pricing

* Special Handling Fees May Apply to Gourmet Baskets and Oversize Items.  In special cases where this would apply, we would contact you with the handling fee needed before processing your order.

Multiple Location Shipping: To send the same gifts to multiple addresses, call our customer service dept for special assistance. Expressions Emporium has enhanced this service so that you can take care of all your gift giving.

Warm Weather Product Shipping
During warm weather months (April 15 - October 15) we may not be able to ship our chocolate products by standard delivery methods due to the extreme heat and delicate nature of our fine chocolates. Please call our customer service staff to discuss alternate shipping methods or choices.

Exchanges Only Policy - Expressions Emporium Gift Basket Store:
We want you to love the gift items you've received. If, for any reason, you are unhappy with your purchase and would like to exchange a non-perishable item, we are happy to exchange it for another selection. Expressions Emporium Gift Basket Boutique cannot offer refunds. Gourmet Food Gift Baskets are non-returnable items due to state health laws concerning food items.

Exchange Policy for Bloom Boutique Spa Products:  Items that have been opened or used may not be returned due to state health regulations.  Health-related products and equipment are not returnable also due to state law. A Return Authorization Number must be obtained before sending any non-health related merchandise back by insured carrier.  We will give you a specific warehouse address to return unopened/unused Bloom Boutique spa products. There is a 25% restocking fee on returned merchandise. Original shipping fees are not refundable.

A Gift Return Authorization number is required for any exchanges. Perishables and Food Items cannot be returned due to State Health Rules and Regulations. For any other items, simply repack the gift in its original packaging with the packing slip and follow these simple steps:

• First - Contact our customer service department for a Return Merchandise Authorization number. Our staff is available Monday thru Friday, from 9 am to 3 pm EST.. You can also contact us through email (custserv@expressionsemporiuminc.com) or by calling 317/225-9755.
• Write down the return merchandise authorization (RMA) number given to you by the customer service representative.
• Include the RMA number in the return shipping address format as follows:
• Expressions Emporium, Inc.
  (your RMA number)
  484 East Carmel Drive
  Suite 110
  Carmel, IN  46032               

**   Note:  Bloom Boutique Spa Items have a different return location.  Customer Service will provide you with the address for these depending upon which product was purchased.

• For your security, please ship your gift return with an insured carrier (e.g., FedEx, UPS, USPS Parcel Post/Insured, USPS Priority Mail/Insured) and retain your insurance receipt. This will protect you in case the gift is damaged or lost in transit. Expressions Emporium is not responsible for returns lost by carriers.
  
• If you are returning a gift because it is damaged, defective or not the correct product, Expressions Emporium will provide either a prepaid USPS return label or send a UPS call tag for you to return the merchandise at no cost to you.  Customer Service will assist you on this.
  

Note: Gift Baskets contain perishable food items and are NOT returnable. If, for any reason, there is a problem, please immediately call Expressions Emporium's customer service staff for assistance.